Terms of Service
Last updated: July 4, 2026
1. Agreement to These Terms
imgDeliver (the “Service”) is a software-as-a-service product owned and operated by Tiny Robots, LLC (“Tiny Robots,” “we,” “us,” or “our”), a company registered in Delaware, United States at 131 Continental Drive, Suite 305, Newark, DE 19713.
These Terms of Service (the “Terms”) are a binding agreement between you and Tiny Robots governing your access to and use of the Service and our website at https://imgdeliver.io. By creating an account or using the Service you agree to these Terms. If you do not agree, do not use the Service.
You must be at least 18 years old to use the Service. If you use the Service on behalf of a company or other legal entity, you represent that you have authority to bind that entity to these Terms, and “you” refers to that entity.
Our Privacy Policy, Cookie Policy, Acceptable Use Policy, and — where it applies — our Data Processing Addendum are part of these Terms and are incorporated by reference.
2. The Service
We grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service for your internal business or personal purposes, subject to these Terms. We are continuously improving the Service and may add, change, or remove features at any time. If we remove a feature that is material to a paid plan, you may cancel and receive a pro-rata refund of prepaid, unused fees for that plan.
The Service is a general-purpose tool and is not designed to comply with industry-specific regulations. You must not use it to store or process data subject to such regulations — including protected health information under HIPAA, payment card data within the scope of PCI-DSS, or data regulated by GLBA or FISMA — unless we have agreed to it in writing.
3. Accounts and Teams
You must provide accurate and current information when creating an account, and keep it up to date. You are responsible for all activity that occurs under your account, and for keeping your sign-in methods (including your email account and any connected sign-in providers) secure. Notify us immediately at hello@imgdeliver.io if you suspect unauthorized use of your account.
The Service may allow you to create teams and invite other users. If you administer a team, you are responsible for who you grant access to and for your team members’ use of the Service, and you represent that you have authority to manage any data they can access.
4. Subscriptions, Billing, and Taxes
Some parts of the Service require payment. Depending on the product and plan you choose, pricing may be a recurring subscription, usage-based (pay-as-you-go), or a combination of both. Prices, included features, and any usage quotas are described in the Service. Payments are processed by our payment provider, Stripe — we do not receive or store your full payment card details.
Subscriptions renew automatically at the end of each billing period (monthly or yearly, as selected) and your payment method is charged at the start of each period. You can cancel at any time in your billing settings; cancellation takes effect at the end of the current billing period, and you keep access until then.
Usage-based plans and top-ups. Some plans are billed based on your usage of the Service through a prepaid credit or quota balance. If automatic top-ups are enabled for your plan, then when your balance is used up (or falls below the configured threshold) your payment method is automatically charged, at the then-current rate, to purchase a further allotment as configured in your billing settings. You can disable automatic top-ups at any time; if your balance runs out and is not topped up, we may suspend or limit the affected features until it is replenished. Usage is billed based on our metering records. Unless stated otherwise where you purchase them, prepaid amounts do not expire while your account remains active, have no cash value, and are non-refundable as described in Section 5.
We may change our prices from time to time. Price changes take effect at your next renewal — or, for usage-based fees, apply to usage and top-ups occurring after the change — and we will give you at least 30 days’ notice before a price increase applies to you. If you do not agree with a price change, you may cancel before it takes effect.
Prices are exclusive of taxes unless stated otherwise. You are responsible for any applicable sales, use, VAT, GST, or similar taxes, other than taxes on our income. If payment fails or is overdue, we may retry your payment method and, after notice, suspend or downgrade your access until payment is made.
5. Refunds
Except where these Terms or applicable law require otherwise, fees are non-refundable and non-creditable — including for partially used billing periods, downgrades, unused features, or unused credits and top-up balances. We may, at our sole discretion, issue a refund or credit in individual cases; doing so does not oblige us to do so again. Nothing in these Terms limits any non-waivable rights you have under the consumer protection laws of your jurisdiction.
6. Free Trials and Beta Features
We may offer free trials, free plans, or beta, preview, or early-access features. These are provided “as is,” may be changed, suspended, or discontinued at any time, may have reduced or no support, and may be subject to additional limits. At the end of a free trial, your access continues only if you subscribe to a paid plan.
7. Your Content
“Your Content” means any data, files, information, or other material that you or your end users submit to the Service. You retain all ownership rights in Your Content. You grant us a worldwide, non-exclusive, royalty-free license to host, store, process, reproduce, display, and transmit Your Content solely as needed to provide, secure, and improve the Service and as otherwise permitted by these Terms and our Privacy Policy. We never sell Your Content or provide it to third parties for their own use.
You are responsible for Your Content, including its legality and your right to submit it. You represent that you have all rights, consents, and lawful bases necessary for us to process Your Content as described. We may remove or disable access to content that violates these Terms or applicable law.
You are responsible for maintaining your own copies of Your Content. Except as expressly stated, the Service is not a backup or archival service.
8. Our Intellectual Property
The Service — including its software, design, text, graphics, logos, and all related intellectual property — is owned by Tiny Robots or its licensors and is protected by intellectual property laws. Except for the limited use rights granted in these Terms, no rights in the Service are granted to you. You must not copy, modify, distribute, sell, lease, reverse engineer, or create derivative works of the Service except as permitted by law.
If you send us feedback, ideas, or suggestions about the Service, you grant us a perpetual, irrevocable, royalty-free license to use them without restriction or compensation to you.
9. Acceptable Use
Your use of the Service must comply with our Acceptable Use Policy, which prohibits, among other things, illegal content, security abuse, spam, and unlawful data collection. We may investigate suspected violations and may throttle, suspend, or terminate accounts that violate it.
10. Privacy and Data Protection
Our collection and use of personal information is described in our Privacy Policy. In short: we collect personal information to operate, analyze, and improve the Service, and we never sell it to third parties. Where you use the Service to process personal data of your own end users that is subject to the GDPR or similar laws, our Data Processing Addendum applies and forms part of these Terms.
11. Third-Party Services
The Service integrates with third-party services — for example Stripe for payments and Google or GitHub for sign-in. Your use of those services is governed by their own terms and privacy policies, and we are not responsible for third-party services. Links to third-party websites are provided for convenience and are not an endorsement.
12. Availability and Support
We work hard to keep the Service available, but it is provided without any uptime guarantee or service-level agreement unless we have agreed to one in writing. The Service may be temporarily unavailable due to maintenance, updates, or events beyond our reasonable control. Support is provided by email at hello@imgdeliver.io on a reasonable-efforts basis.
13. Suspension and Termination
By you. You may stop using the Service and delete your account at any time in your account settings.
By us. We may suspend or terminate your access to the Service if you materially breach these Terms (including the Acceptable Use Policy), if your account is overdue on payment, if we are required to do so by law, or if your use poses a security risk to the Service or others. Where practical, we will notify you and give you an opportunity to remedy the issue first. We may also terminate free accounts that have been inactive for an extended period, with prior notice.
Effect of termination. Upon termination your right to use the Service ends. Unless termination was for your breach or legal compulsion prevents it, we will make Your Content available for export for at least 30 days after termination, after which we may delete it. Sections of these Terms that by their nature should survive termination (including Sections 5, 7, 8, and 14 through 20) survive.
14. Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT DATA WILL NOT BE LOST. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
15. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER TINY ROBOTS NOR ITS OFFICERS, EMPLOYEES, OR AGENTS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, AND (B) US $100. THESE LIMITATIONS APPLY TO ALL CLAIMS, WHETHER BASED ON CONTRACT, TORT, STATUTE, OR ANY OTHER LEGAL THEORY, AND DO NOT APPLY WHERE THEY CANNOT BE EXCLUDED BY LAW.
16. Indemnification
You will defend, indemnify, and hold harmless Tiny Robots and its officers, employees, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to Your Content, your use of the Service in violation of these Terms, or your violation of applicable law or the rights of a third party.
17. Governing Law
These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-law rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
18. Dispute Resolution and Arbitration
Talk to us first. Before starting any formal proceeding, you agree to contact us at hello@imgdeliver.io describing the dispute, and to give us 30 days to try to resolve it informally.
Binding arbitration. Any dispute arising out of or relating to these Terms or the Service that is not resolved informally will be finally resolved by binding arbitration administered by the American Arbitration Association under its rules (including its Consumer Arbitration Rules where applicable), by a single arbitrator, in Newark, Delaware or remotely by videoconference. Judgment on the award may be entered in any court of competent jurisdiction. Either party may instead bring an individual claim in small claims court, or seek injunctive relief in court for infringement or misuse of intellectual property or unauthorized access to the Service.
No class actions. Disputes will be resolved on an individual basis only. To the maximum extent permitted by law, neither party may bring or participate in a class, collective, consolidated, or representative action, and the arbitrator may not consolidate more than one party’s claims. If this waiver is found unenforceable for a particular claim, that claim (and only that claim) must proceed in court.
19. Changes to These Terms
We may update these Terms from time to time. The date at the top of this page shows when they were last revised. If we make material changes, we will notify you by email or by a prominent notice in the Service at least 14 days before the changes take effect. Your continued use of the Service after changes take effect means you accept the updated Terms; if you do not agree, you must stop using the Service before they take effect.
20. General
- Entire agreement. These Terms (including the policies incorporated by reference) are the entire agreement between you and Tiny Robots regarding the Service and supersede any prior agreements on that subject.
- Severability. If any provision of these Terms is held unenforceable, it will be modified to the minimum extent necessary, and the remaining provisions remain in full effect.
- No waiver. Our failure to enforce a provision is not a waiver of our right to do so later.
- Assignment. You may not assign these Terms without our prior written consent. We may assign them in connection with a merger, acquisition, or sale of assets.
- Export and sanctions. You must comply with applicable export control and sanctions laws, and you may not use the Service if you are on a US government restricted-party list or located in an embargoed country.
- Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.
21. Contact Us
Questions about these Terms can be sent to hello@imgdeliver.io, or by mail to Tiny Robots, LLC, 131 Continental Drive, Suite 305, Newark, DE 19713, United States.